Become an Accredited Commercial Mediator and also able to mediate Court-Referred disputes


When it comes to resolving disputes, there are no short cuts. South Africa is in need of good mediators and with the mediation rules for Magistrate's Courts now in effect there is a demand for mediators who are well trained and accredited to locally and internationally recognised standards. 

The Commercial Mediator training offered by Conflict Dynamics will equip you to mediate in the following situations:

  • Court-annexed mediation in terms of the mediation rules for Magistrate's Courts  

  • Private mediation within South Africa

  • Private international and cross-border mediation

There is only one course available that will equip you to do all of the above - the tried and tested mediation skills training offered by Conflict Dynamics since 2007.


Why this course?

  • The course complies with the Ministry of Justice and Constitutional Development norm as well as the international standard of 40 hours training for mediators.

  • The course is accredited by the South African Board for People Practices (SABPP) and is aligned to unit standard 117848, Conduct mediation in situations that require advanced skills (NQF level 5, 12 credits).

  • The accreditation achieved via this course is recognised by the major mediator provider panels in South Africa.

  • The course is also accredited by the Dispute Settlement Accreditation Council of South Africa (DiSAC).

  • The course is recognised by the Centre for Effective Dispute Resolution (CEDR) in the United Kingdom as a basis for mediator accreditation with CEDR. Candidates may apply for CEDR assessment and accreditation at an additional fee. For more about CEDR see 

  • More than 230 Conflict Dynamics accredited mediators have also acquired CEDR accreditation.

  • The course is South African yet has been modelled on the CEDR 5 day commercial mediator training course.

  • The course contains South African related case studies and role-plays.

  • The course is presented by very experienced South African lead trainers, all of whom are accredited by CEDR and the International Mediation Institute.

  • The course includes coaching and assessment by very experienced South African mediators.

  • There is a 1:4 ratio of coaches to delegates on the course.

  • 8 out of 8 of the Who's Who International Commercial Mediators from South Africa were trained and accredited by Conflict Dynamics.

  • There are, of course, no guarantees of work for accredited mediators, although as the field grows in South Africa these opportunities are opening up. The topic 'Marketing yourself and a mediator' is addressed on this course and CD Direct provides many opportunities for accredited mediators to find work and to continue to develop their skills.


About the course:

The course consists of 5 full days of tuition and assessment, spread over a 6 day period. Delegates are coached in the mediation process and skills during the first three days, and assessed during the last two days. There is a day off in-between to reflect and absorb the learning. The course outline can be viewed HERE This is a unique and potentially life-changing opportunity. Places are limited to 18 delegates, so apply as soon as possible and make a difference in your world. 


2019 dates:

  • Johannesburg - Sandton - 21, 22, 23, 25, 26 February 2019

  • Durban - 11, 12, 13, 14, 15 March 2019

  • Cape Town - City centre – 9, 10, 11 & 13 - 14 May 2019 

  • Johannesburg - Sandton - 18, 19, 20 & 22 - 23 July 2019

  • Johannesburg - Sandton – 10, 11, 12 & 14 - 15 October 2019


Cost of 5-day course with CD accreditation:

  • R25,168.86 including VAT

  • Early bird discount of 10% if paid in full 2 months or more before the course commencement date. 


For this price you get:

  • course tuition, coaching and assessment;

  • a comprehensive course workbook;

  • a copy of the recently published book Commercial Mediation: a User's Guide by Brand, Steadman and Todd;

  • refreshments and meals on the course;

  • listing on the Conflict Dynamics website when accredited;

  • invitations to regular accredited mediator meetings for continuing, professional development;

  • thumbnail JPEG logo which you can upload to your website, Facebook page, etc to advertise your accreditation.

Cost of independent CEDR accreditation:

R11,900 (VAT exempt)


Application form:

Complete the application form HERE

For further information, contact Craig Hulscher on tel: +27 (11) 669-9579 or e-mail