CEDR ADR Trainer Award 2012

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SAHRC 2016

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Mediator Skills Training February 2016

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Mediator Skills Training June 2015

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Mediator Skills Training September 2014

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Mediator Skills Training June 2013

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Mediator Skills Training November 2012

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Established in 1996, Conflict Dynamics is committed to developing and enhancing the conflict management and dispute resolution skills of people in South Africa and more widely. This includes conflict management training, negotiation skills training, disciplinary enquiry training, disciplinary hearing training, mediator training, mediation training, arbitrator training, arbitration training, and labour law training, amongst other skills.

Conflict Dynamics conducts training and workshops to equip individuals, groups and organisations with the necessary skills and knowledge to manage conflict and resolve disputes most effectively. The products are designed to meet learner and organisational needs, the standards of the National Qualifications Framework and international best practice. 

Courses and workshops are typically conducted on an in-house basis although this year we are also offering a range of public courses. One of our new public courses is the 2-day Strategic Negotiation Skills course.

Conflict Dynamics' trainers receive consistently excellent feedback from delegates. The world class standards of Conflict Dynamics training were recognised in 2012 when the Conflict Dynamics Commercial Mediator Skills training course received the CEDR ADR Trainer's Award in the UK. Conflict Dynamics has accredited over 450 mediators to world standards. 

Conflict Dynamics delivers training throughout Southern Africa and further afield in Nigeria, the UK, Italy, amongst other countries.



"Chris is an excellent trainer, very engaging.”"

- Anglo American, October 2013

"Beautifully thought through and compiled file is an asset and easy to refer to in future."

- Delegate, September 2014 course

Latest news

Economic Literacy Training now offered

01 Jun 2016 - "Conflict Dynamics is offering a great new course on Economic Literacy, in association with Levy Africa Network. "

How to better deal with medico-legal disputes

25 May 2016 - "John Brand made a presentation on 'How to better deal with medico-legal disputes' at the Risky Business Congress 2016 in Cape Town. His presentation is on our website."

RT @GpcSeries: Tomorrow is Africa's chance to have their say in the future of #DisputeResolution at @GPCseriesLagos Register: https://t.co/iLDN9NZ3En - 30 Jun 2016