|-||Commercial and Court-Referred Mediator Skills - CEDR AWARD WINNING|
|-||Labour and Employment Mediator Skills|
|-||Mediation Skills for Managers and Shop Stewards|
|-||Mediation Skills for Medical Negligence and Personal Injury Claims|
|-||Mediator refresher session - reboot your mediation skills|
|-||Preparing for and Representing Parties in a Mediation - mediation advocacy|
|-||Workplace Mediation Skills for Accredited Mediators and HR Managers|
|-||Basics of the Law of Unfair Dismissal|
|-||Chairing a Disciplinary Enquiry|
|-||Prepare for and Present in a Disciplinary Enquiry and Manage Poor Work Performance|
|-||Preparing for and Presenting in a Disciplinary Enquiry|
|-||Preparing for, Presenting in and Chairing a Disciplinary Enquiry|
|-||Presenting and/or Assessing Evidence Appropriately in the context of a disciplinary enquiry|
Established in 1996, Conflict Dynamics is committed to developing and enhancing the conflict management and dispute resolution skills of people in South Africa and more widely. This includes conflict management training, negotiation skills training, disciplinary enquiry training, disciplinary hearing training, mediator training, mediation training, arbitrator training, arbitration training, and labour law training, amongst other skills.
Conflict Dynamics conducts training and workshops to equip individuals, groups and organisations with the necessary skills and knowledge to manage conflict and resolve disputes most effectively. The products are designed to meet learner and organisational needs, the standards of the National Qualifications Framework and international best practice.
Courses and workshops are conducted both on an in-house basis and as public courses. Our courses may be presented in a modular format as short sessions of a couple of hours or over one or more days at a time. We also provide coaching, mentoring and supervision services for participants on our courses following training interventions. See more about our consultancy service in this regard.
Conflict Dynamics' trainers receive consistently excellent feedback from delegates. The world class standards of Conflict Dynamics training were recognised in 2012 when the Conflict Dynamics Commercial Mediator Skills training course received the CEDR ADR Trainer's Award in the UK. Conflict Dynamics has accredited over 450 mediators to world standards.
Conflict Dynamics delivers training throughout Southern Africa and further afield in Nigeria, the UK, Italy, amongst other countries.
WHAT OUR CLIENTS SAY
"Very useful. I had almost zero knowledge on negotiation but with what I have learnt, I feel confident that I can do far more than I have been able to”"
- Botswana National Labour Partners, 2012 course
"The trainer was awesome and has an excellent knowledge about the topic”"
- BRT, 2012 course
CPR Model Mediation Procedures
22 Mar 2017 - ""
Mandela - the Greatest Negotiator of the 20th Century?
21 Feb 2017 - "John Brand has examined this contention, in a fascinating presentation which traverses Mandela's life from the early 1940's when he arrived in Johannesburg as a young lawyer to his release from an apartheid prison in 1990, and he identifies many pertinent lessons in negotiation from Mandela's style of negotiation. "
Mining Indaba - The Occupational Lung Disease Facilitation process
07 Feb 2017 - "John Brand made a fascinating presentation at the Mining Indaba 2017 on the multi-stakeholder faciliation he has been managing concerning occupational lung disease in South Africa."
View the latest CPR Model Mediation Procedures for both domestic and international disputes. Very useful. https://t.co/uLWA03mnd9 - 22 Mar 2017