CEDR ADR Trainer Award 2012 CEDR ADR Trainer Award 2012
SAHRC 2016 SAHRC 2016
Mediator Skills Training February 2016 Mediator Skills Training February 2016
Mediator Skills Training June 2015 Mediator Skills Training June 2015
Mediator Skills Training September 2014 Mediator Skills Training September 2014
Mediator Skills Training June 2013 Mediator Skills Training June 2013
Mediator Skills Training November 2012 Mediator Skills Training November 2012
Conflict Dynamics Conflict Dynamics
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Established in 1996, Conflict Dynamics is committed to developing and enhancing the conflict management and dispute resolution skills of people in South Africa and more widely. This includes conflict management training, negotiation skills training, disciplinary enquiry training, disciplinary hearing training, mediator training, mediation training, arbitrator training, arbitration training, and labour law training, amongst other skills.

Conflict Dynamics conducts training and workshops to equip individuals, groups and organisations with the necessary skills and knowledge to manage conflict and resolve disputes most effectively. The products are designed to meet learner and organisational needs, the standards of the National Qualifications Framework and international best practice. 

Courses and workshops are conducted both on an in-house basis and as public courses. Our courses may be presented in a modular format as short sessions of a couple of hours or over one or more days at a time. We also provide coaching, mentoring and supervision services for participants on our courses following training interventions. See more about our consultancy service in this regard.

Conflict Dynamics' trainers receive consistently excellent feedback from delegates. The world class standards of Conflict Dynamics training were recognised in 2012 when the Conflict Dynamics Commercial Mediator Skills training course received the CEDR ADR Trainer's Award in the UK. Conflict Dynamics has accredited over 450 mediators to world standards. 

Conflict Dynamics delivers training throughout Southern Africa and further afield in Nigeria, the UK, Italy, amongst other countries.


"The workshop was interactive and I believe it was a good thing to have both mangement and the union in the same workshop. The trainer is very experienced in these issues and was able to relate and advise the attendees accordingly. "

- Participant , African Copper Mining, Botswana, March 2013

"The course allows one to use instinctive tendencies at the right time. About timing!"

- Zuraya Adhikarie, Parliament Legal Services - Parliament

Latest news

Mediation Awareness Week

08 Oct 2016 - "Conflict Dynamics is celebrating Mediation Awareness Week in October this year with a number of different events being held around the country."

Seminars by LEAD and Conflict Dynamics

05 Oct 2016 - "The What, How and When of Mediation - seminars on equipping lawyers with a comprehensive understanding of mediation "

View more news

Judges should follow this approach and also award costs orders against attorneys refusing to mediate. https://t.co/U55AoO0PIW via @TimesLIVE - 16 Jan 2017