CEDR ADR Trainer Award 2012 CEDR ADR Trainer Award 2012
SAHRC 2016 SAHRC 2016
Mediator Skills Training February 2016 Mediator Skills Training February 2016
Mediator Skills Training June 2015 Mediator Skills Training June 2015
Mediator Skills Training September 2014 Mediator Skills Training September 2014
Mediator Skills Training June 2013 Mediator Skills Training June 2013
Mediator Skills Training November 2012 Mediator Skills Training November 2012
Conflict Dynamics Conflict Dynamics
view all courses

Established in 1996, Conflict Dynamics is committed to developing and enhancing the conflict management and dispute resolution skills of people in South Africa and more widely. This includes conflict management training, negotiation skills training, disciplinary enquiry training, disciplinary hearing training, mediator training, mediation training, arbitrator training, arbitration training, and labour law training, amongst other skills.

Conflict Dynamics conducts training and workshops to equip individuals, groups and organisations with the necessary skills and knowledge to manage conflict and resolve disputes most effectively. The products are designed to meet learner and organisational needs, the standards of the National Qualifications Framework and international best practice. 

Courses and workshops are conducted both on an in-house basis and as public courses. Our courses may be presented in a modular format as short sessions of a couple of hours or over one or more days at a time. We also provide coaching, mentoring and supervision services for participants on our courses following training interventions. See more about our consultancy service in this regard.

Conflict Dynamics' trainers receive consistently excellent feedback from delegates. The world class standards of Conflict Dynamics training were recognised in 2012 when the Conflict Dynamics Commercial Mediator Skills training course received the CEDR ADR Trainer's Award in the UK. Conflict Dynamics has accredited over 450 mediators to world standards. 

Conflict Dynamics delivers training throughout Southern Africa and further afield in Nigeria, the UK, Italy, amongst other countries.


"Great. This was the best thing that I could have decided to do."

- Participant, Commercial Mediator Training, January 2013

"The strategic negotiation skills course will improve our service offering as attorneys by honing our skills."

- Shaun Hangone, Partner von Lieres, Cooper, Barlow and Hangone

Latest news

CPR Model Mediation Procedures

22 Mar 2017 - ""

Mandela - the Greatest Negotiator of the 20th Century?

21 Feb 2017 - "John Brand has examined this contention, in a fascinating presentation which traverses Mandela's life from the early 1940's when he arrived in Johannesburg as a young lawyer to his release from an apartheid prison in 1990, and he identifies many pertinent lessons in negotiation from Mandela's style of negotiation. "

View more news

The latest Catch-up with Conflict Dynamics! https://t.co/ANfU6ZC4YG - 24 May 2017