With 30 years of experience in South Africa and internationally, our diverse team is the preferred partner to those wanting to manage conflict effectively.
Our goal is to achieve a society in which people, workplaces, and organisations are skilled in negotiation, conflict management, and dispute resolution, by:
Conducting mediations and other dispute resolution processes for parties in conflict and disputes, which are of high quality, cost-effective, and conform to local and international standards of service delivery, including confidentiality. Conflict Dynamics is a Recognised Mediation Organisation (RMO) and is Dispute Settlement Accreditation Council of South Africa (DiSAC) accredited.
Presenting training courses and workshops on employment relations, conflict management, and dispute resolution-related topics, which are of high quality, cost-effective, learner-focused, and go above and beyond the standards of the National Qualifications Framework and international best practice.
Advocating for appropriate dispute resolution in South Africa, and in other countries.
Conflict Dynamics is 51% black female-owned and 100% female-owned, making us a Broad-Based Black Economic Empowerment (B-BBEE) Level 2 contributor.
We assist parties in conflicts and disputes by providing expert mediators, facilitators, coaches and chairpersons for professional services tailored to your situation.
We unlock potential and develop valuable
skills for personal growth and career success
through comprehensive mediation training.
We support HR and L&D departments with a range of bespoke training to empower managers, supervisors, and employees with essential skills for workplace success, efficiency and collaboration.
A fantastic addition to the Commercial Mediation training course. Whilst the skillsets are different, they are complimentary and the course presents the new information in an easily digestible format so that the practical applications seems possible and achievable.
Mar 2025
This course has exceeded my expectations in both depth and practical value. It has enhanced not only my understanding of mediation but also my broader skills in communication, neutrality, and structured problem-solving. The trainers were exceptionally skilled, and the learning environment was respectful, focused, and encouraging. I feel well-equipped to move forward as a mediator and highly recommend the course to anyone serious about dispute resolution.
Jul 2025







Conflict Dynamics is a supporter of the World Mediators Alliance on Climate Change and has signed the Mediators Green Pledge.