Mediator Skills Training September 2014 Mediator Skills Training September 2014
Global Pound Conference 2017 Opening Plenary Global Pound Conference 2017 Opening Plenary
Mediator Skills Training October 2015 Mediator Skills Training October 2015
Nelson Mandela Institute Conference 2016 Nelson Mandela Institute Conference 2016
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Our vision is to achieve a society in which people, workplaces and organisations are skilled in negotiation, conflict management and dispute resolution.

We do this by:

Our courses and workshops are conducted both on an in-house basis and as public courses. Conflict Dynamics' trainers receive consistently excellent feedback from delegates. The world-class standards of Conflict Dynamics training were recognised in 2012 when the Conflict Dynamics Commercial Mediator Skills training course received the CEDR ADR Trainer's Award in the UK. Conflict Dynamics has accredited over 500 mediators to world standards. 

Conflict Dynamics offers accredited mediators, many of whom are also able to provide services as facilitators, chairpersons of enquiries and investigations, and negotiation or mediation coaches for a wide range of disputes, through its CD Direct service. CD Direct is accredited by the South African Dispute Settlement Accreditation Council.


"This course challenged me on various levels. In addition to acquiring valuable new skills, I developed and enhanced abilities in other areas. An extremely thorough course that exceeded all expectations."

- Aneshree Singh, Senior Legal Administration Officer, Department of Public Works Kwazulu-Natal, March 2019

"A very easy course to follow and gives you confidence to initiate a disciplinary enquiry."

- Larry Wilensky, Nestlé, May 2018

Latest blogs

Foreign Investment and Dispute Resolution

15 Nov 2019 - "The need to attract foreign investment to South Africa is very topical at present and appropriate Investor State Dispute Settlement (ISDS) is one of the keys to attracting that investment."

Should Judges Mediate?

04 Nov 2019 - "The question as to if, when and how Judges should or should not mediate has recently become topical in South Africa and is worthy of careful consideration. Read John Brand's thoughts on the question."

“You can’t fire me for that!”

25 Oct 2019 - "The practical application of Labour Relations at the workplace is ever-changing and evolving. With each case pronounced on by the courts or dispute resolution bodies such as the CCMA, previously well-known and consistently applied principles and practice can change. Line managers and even HR/ER specialists can be forgiven for feeling a little overwhelmed at times when trying to keep up with the basics pertaining to workplace discipline. Join us for a one-day course on 20 November 2019 in Johannesburg during which we will explore potentially challenging areas when preparing for and presenting cases in internal disciplinary enquiries."

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Should Judges Mediate? Read a perspective from South Africa. - 04 Nov 2019