With 30 years of experience in South Africa and internationally, our diverse team is the preferred partner to those wanting to manage conflict effectively.

Our goal is to achieve a society in which people, workplaces, and organisations are skilled in negotiation, conflict management, and dispute resolution, by:

  • Presenting training courses and workshops on employment relations, conflict management, and dispute resolution-related topics, which are of high quality, cost-effective, learner-focused, and go above and beyond the standards of the National Qualifications Framework and international best practice.

  • Conducting dispute resolution processes for parties in conflict and disputes, which are of high quality, cost-effective, and conform to local and international standards of service delivery, including confidentiality.

  • Advocating for appropriate dispute resolution in South Africa, and in other countries.

Conflict Dynamics is 51% black female-owned and 100% female-owned, making us a Broad-Based Black Economic Empowerment (B-BBEE) Level 2 contributor.

What we Offer


We support HR and L&D departments with a range of bespoke training to empower managers, supervisors, and employees with essential skills for workplace success, efficiency and collaboration.

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We unlock potential and develop valuable skills for personal growth and career success through comprehensive courses open to individuals with comprehensive mediation training.

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Access our panel of expert mediators, facilitators, coaches and chairpersons for professional services tailored to your situation.

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Mediator Meeting - Sandton
26 June 2024
Sandton and Online
Commercial and Court-Referred Mediator Skills - INTERNATIONALLY RECOGNISED
27, 28, 29 June & 1 – 2 July 2024 - 08.30 to 18.00
Commercial and Court-Referred Mediator Skills - INTERNATIONALLY RECOGNISED
12, 13, 14 & 16 – 17 September 2024 - 08.30 to 18.00

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The Conflict Dynamics course is an incredibly professional, well-taught course that makes good use of a mixture of learning methods. The course is intense but provides one with a thorough understanding of the mediation process and issues related to it, and gives you a lot of opportunity to practice what you have learnt in theory. The feedback from their experienced assessors is invaluable in developing one’s skills further.

- Delegate

Commercial and Court-Referred Mediator Skills - INTERNATIONALLY RECOGNISED ONLINE

Nov 2021

This workshop taught me that Mediation is not an indication of weakness but merely a different approach to effectively and efficiently assist the client in achieving their overall goal in a dispute. Mediation thus allows legal practitioners to fully grapple with their client's best interests and focus on the most realistic solution for them.

- Micarle van Heerden, Attorney, Gillan & Veldhuizen Inc

Rule 41A and Mediation Advocacy for Lawyers ONLINE

May 2020

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Accreditations and Affiliations

Conflict Dynamics is a supporter of the World Mediators Alliance on Climate Change and has signed the Mediators Green Pledge.