WELCOME TO CONFLICT DYNAMICS
With 30 years of experience in South Africa and internationally, our diverse team is the preferred partner to those wanting to manage conflict effectively.
Our goal is to achieve a society in which people, workplaces, and organisations are skilled in negotiation, conflict management, and dispute resolution, by:
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Conducting mediations and other dispute resolution processes for parties in conflict and disputes, which are of high quality, cost-effective, and conform to local and international standards of service delivery, including confidentiality. Conflict Dynamics is a Recognised Mediation Organisation (RMO) and is Dispute Settlement Accreditation Council of South Africa (DiSAC) accredited.
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Presenting training courses and workshops on employment relations, conflict management, and dispute resolution-related topics, which are of high quality, cost-effective, learner-focused, and go above and beyond the standards of the National Qualifications Framework and international best practice.
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Advocating for appropriate dispute resolution in South Africa, and in other countries.
Conflict Dynamics is 51% black female-owned and 100% female-owned, making us a Broad-Based Black Economic Empowerment (B-BBEE) Level 2 contributor.
What we Offer
We assist parties in conflicts and disputes by providing expert mediators, facilitators, coaches and chairpersons for professional services tailored to your situation.
We unlock potential and develop valuable
skills for personal growth and career success
through comprehensive mediation training.
We support HR and L&D departments with a range of bespoke training to empower managers, supervisors, and employees with essential skills for workplace success, efficiency and collaboration.
UPCOMING COURSES
SANDTON
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Fully Booked
SANDTON
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Fully Booked
Online
Testimonials
Thank you to the facilitators for an excellent and insightful programme. Your guidance has significantly deepened my understanding of workplace mediation, particularly how its dynamics differ from commercial and other mediation contexts. I appreciated the clarity with which you demonstrated the unique features of workplace disputes — the ongoing employment relationship, the importance of restoring trust, and the need for practical, sustainable solutions that support organisational functioning. The learning environment was engaging, well‑structured, and professionally delivered. I leave the course with strengthened confidence in applying mediation principles in the workplace setting.
- Aaron Sibanyoni
Workplace Mediator Skills for Accredited Mediators FACE TO FACEMay 2026
One of the most value aspects of the course is the role-plays because you are able to get hands-on experience and get exposure to the kinds of disputes that could go to mediation.
- Delegate
Commercial and Court-Referred Mediator Skills - INTERNATIONALLY RECOGNISED FACE TO FACEAccreditations and Affiliations
Conflict Dynamics is a supporter of the World Mediators Alliance on Climate Change and has signed the Mediators Green Pledge.