WELCOME TO CONFLICT DYNAMICS

With 30 years of experience in South Africa and internationally, our diverse team is the preferred partner to those wanting to manage conflict effectively.

Our goal is to achieve a society in which people, workplaces, and organisations are skilled in negotiation, conflict management, and dispute resolution, by:

  • Presenting training courses and workshops on employment relations, conflict management, and dispute resolution-related topics, which are of high quality, cost-effective, learner-focused, and go above and beyond the standards of the National Qualifications Framework and international best practice.

  • Conducting mediations and other dispute resolution processes for parties in conflict and disputes, which are of high quality, cost-effective, and conform to local and international standards of service delivery, including confidentiality. Conflict Dynamics is a Recognised Mediation Organisation (RMO) and is Dispute Settlement Accreditation Council of South Africa (DiSAC) accredited. 

  • Advocating for appropriate dispute resolution in South Africa, and in other countries.

Conflict Dynamics is 51% black female-owned and 100% female-owned, making us a Broad-Based Black Economic Empowerment (B-BBEE) Level 2 contributor.

What we Offer

EMPLOYMENT RELATIONS TRAINING

We support HR and L&D departments with a range of bespoke training to empower managers, supervisors, and employees with essential skills for workplace success, efficiency and collaboration.

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MEDIATION TRAINING

We unlock potential and develop valuable skills for personal growth and career success through comprehensive mediation training.

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SERVICES

We assist parties in conflicts and disputes by providing expert mediators, facilitators, coaches and chairpersons for professional services tailored to your situation.

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Calendar

Commercial and Court-Referred Mediator Skills - INTERNATIONALLY RECOGNISED
26, 27, 28 & 30, 31 March 2026 - 08.30 to 18.00
CAPE TOWN
  • Fully Booked
Commercial and Court-Referred Mediator Skills - INTERNATIONALLY RECOGNISED
16, 17, 18 & 20, 21 April 2026 - 08.30 to 18.00
SANDTON
  • Fully Booked
Medical Negligence Mediation Methodology - MEDIATOR PROFESSIONAL DEVELOPMENT
23 April 2026 - 13.00 to 17.00
ONLINE

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Testimonials

I completed the Conflict Dynamics 5-day commercial mediation course a couple of weeks ago. It was life-changing in various ways. The skills training was comprehensive and well structured. The opportunities for practicing those skills were extensive. I've walked away from the course with a high level of clarity about how to undertake mediation and confidence about my skills in relation to this.

- Cori Wielenga

Commercial and Court-Referred Mediator Skills - INTERNATIONALLY RECOGNISED FACE TO FACE

Feb 2025

Learner friendly, intensive and informative training.

- Liswi Nduku

Arbitrator Skills - a Refresher for Accredited Arbitrators FACE TO FACE

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Accreditations and Affiliations

Conflict Dynamics is a supporter of the World Mediators Alliance on Climate Change and has signed the Mediators Green Pledge.