WELCOME TO CONFLICT DYNAMICS

With 30 years of experience in South Africa and internationally, our diverse team is the preferred partner to those wanting to manage conflict effectively.

Our goal is to achieve a society in which people, workplaces, and organisations are skilled in negotiation, conflict management, and dispute resolution, by:

  • Presenting training courses and workshops on employment relations, conflict management, and dispute resolution-related topics, which are of high quality, cost-effective, learner-focused, and go above and beyond the standards of the National Qualifications Framework and international best practice.

  • Conducting mediations and other dispute resolution processes for parties in conflict and disputes, which are of high quality, cost-effective, and conform to local and international standards of service delivery, including confidentiality. Conflict Dynamics is a Recognised Mediation Organisation (RMO) and is Dispute Settlement Accreditation Council of South Africa (DiSAC) accredited. 

  • Advocating for appropriate dispute resolution in South Africa, and in other countries.

Conflict Dynamics is 51% black female-owned and 100% female-owned, making us a Broad-Based Black Economic Empowerment (B-BBEE) Level 2 contributor.

What we Offer

EMPLOYMENT RELATIONS TRAINING

We support HR and L&D departments with a range of bespoke training to empower managers, supervisors, and employees with essential skills for workplace success, efficiency and collaboration.

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MEDIATION TRAINING

We unlock potential and develop valuable skills for personal growth and career success through comprehensive mediation training.

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SERVICES

We assist parties in conflicts and disputes by providing expert mediators, facilitators, coaches and chairpersons for professional services tailored to your situation.

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Calendar

Practical Lessons for Disciplinary Action
18 February 2026 - 15.00 to 16.00
ONLINE
Commercial and Court-Referred Mediator Skills - INTERNATIONALLY RECOGNISED
19, 20, 21 & 23, 24 February 2026 - 08.30 to 18.00
SANDTON
  • Fully Booked
Commercial and Court-Referred Mediator Skills - INTERNATIONALLY RECOGNISED
26, 27, 28 & 30, 31 March 2026 - 08.30 to 18.00
CAPE TOWN
  • Fully Booked

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Testimonials

The course has been enriching in more ways than one. The learning journey is one that I have never experienced. I felt greatly empowered and wholly fulfilled by the end of the course. 

- Dhirishka Maharajh, Adjudicator, Ombudsman for Banking Services South Africa

Commercial and Court-Referred Mediator Skills - INTERNATIONALLY RECOGNISED FACE TO FACE

Jun 2023

Words cannot describe the professionalism of this training. It is outstandingly well prepared, organised, structured, presented, coached and assessed. You are kept on your toes from before the first day of the course, setting the tone for the five days of in-person training. The presenters, coaches and assessors have remarkable depth, confidence, a wealth of experience and the most genuine and warm personalities that makes one feel that your progress and growth is their deep concern and passion. I am happy to have been part of the family for five amazing days. To Marion, Hendrik, Craig, Nomonde, Prof Mohammed Rajah, Siham, Fiona and John, thank you for making this a memorable experience. All of you deserve 5 stars - an amazing team of "Rolls Royce" trainers.

- Mohamed Minty

Commercial and Court-Referred Mediator Skills - INTERNATIONALLY RECOGNISED FACE TO FACE

Jul 2024

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Accreditations and Affiliations

Conflict Dynamics is a supporter of the World Mediators Alliance on Climate Change and has signed the Mediators Green Pledge.