Professional background and experience:

Jacqueline holds a BCom degree in finance and a BA degree in counselling psychology. She is an accredited divorce and family mediator with the South African Association of Mediators (SAAM) and has been accredited as a commercial mediator with Conflict Dynamics, the Centre for Effective Dispute Resolution (CEDR, UK), Dispute Settlement Accreditation Council (DiSAC) and Alternative Dispute Resolution (ADR). She is a court-annexed mediator for the Department of Justice. Jacqueline is a full-time mediator in private practice since 2006 and is active in all aspects of mediation and mediation training. She served for 11 years as treasurer of the Executive Committee of SAAM. Her financial background has proven indispensable as many disputes have a monetary aspect and her studies in psychology give her the necessary insight in conflict and relationship dynamics. Jacqueline’s main objective is to assist parties in resolving their disputes and negotiating workable agreements and settlements to prevent litigation and minimize the damage on a personal and business level. 

Mediation experience and style:

Jacqueline is an experienced mediator specializing in resolving a wide range of disputes, including civil, commercial, medico-legal, workplace conflicts, divorce, and family matters, particularly focusing on matrimonial finance. Since 2006, she has been dedicated to providing mediation solutions, offering value-added services to attorneys, therapists, and HR managers while ensuring her services are delivered with care and cost-effectiveness. Her mediation style prioritizes confidentiality, cost-effectiveness, time sensitivity, and the well-being of the people and relationships involved. With a background in accounting and psychology, Jacqueline achieves favourable outcomes, emphasizing a supportive and empathetic approach to preserve and strengthen relationships amidst conflict.

Comments from mediation clients:

"Thank you for your professional, ethical and emphatic conduct in this very complex and emotional partnership dispute. Without your impressive mediation skills, we would not have achieved such a satisfactory and positive outcome. You certainly went the extra mile."

"Your positive, warm and reassuring energy and guidance throughout our divorce process has taken us to a space where we are confident that we will be able to co-parent across the oceans with mutual support and respect."

"The structure and content of the mediation settlement agreement you drafted are really fabulous. Thank you for mediating our business dispute so professionally and listening so intently, which has resulted in this very comprehensive agreement."