Designed specifically for mediators, this practical masterclass will be led by highly experienced mediators who will share insights gained over many years of practice.

The programme will cover:

• Felicity Steadman, on Preparation: The Key to an Effective Mediation
• Susanne Schuler, on Humour and Informality: Hotwiring Rapport and Communication in Mediation
• Heather Allen, on Coaching: Building the Golden Bridge in Mediation
• Tony Allen, on Reality Testing and Risk Assessment: Keys to Progressing Mediation
• John Brand, on Consolidating the Learning

Cost: R1 500 including VAT