Conflict Dynamics was founded on 27 April 1996 by John Brand and Felicity Steadman, following their appointment to train the first cohort of CCMA Commissioners. Since then, it has grown into a leading practice in labour dispute resolution, training, and mediation, now managing up to 100 referrals a month. As we mark 30 years, we reflect on the journey, the people, and the learnings that shaped us—and look ahead to what comes next. Read about the journey here.

When reviewing three recent Labour Court decisions involving the discipline and subsequent dismissal of an employee, one theme stands out more clearly than ever - context matters and can shape the outcome of disciplinary action. In this article which is based on a recent webinar hosted by Conflict Dynamics, Ingrid Lewin unpacks the practical lessons for employers from the cases.