"I need to listen well so that I can hear what is not said.” Thuli Madonsela
Whether you find having courageous conversations difficult or you find conflict challenging to manage, Conflict Dynamics will work with you to design a suitable skills development programme to empower your people.
Contact us to discuss your needs for skills development.
This course will help you understand how interpersonal conflict develops in the workplace and teach you skills and processes to manage this conflict and prevent or resolve disputes in an effective manner.
Workplaces are not immune to the scourge of digital gender-based violence. Increasingly, we hear of cyberstalking, harassment through internal platforms, the non-consensual sharing of images or private information, and even gendered trolling through workplace communication tools.
These risks demand collaboration between HR, ER and IT to strengthen digital safety policies — covering how tools like WhatsApp, MS Teams, and Zoom are used and monitored. Because the digital workplace needs to be made safe for everyone.
There are some 188 biases out there. We all have biases, some are conscious but most are unconscious. Biases influence our relationships and our decision-making in a multitude of ways.
This course will give you an understanding of what is going on in conversation and will equip you to manage the unexpected as well as the scheduled conversation.
Psychological safety describes an environment where people believe they will not suffer negative repercussions for contributing ideas, asking questions, raising concerns, or coming forward with their mistakes. Is your workplace psychologically safe?
There is an increasing need to raise awareness amongst employers, employees and external service providers about the scourge of harassment in the workplace.
Conflict Dynamics has extensive experience training conflict management skills in schools and universities. Educational institutions have unique challenges in relation to conflict. The relationships between educators, learners, parents, administrative staff and representative bodies can be complex and fraught with a myriad of tensions, including diversity and inclusion related issues.
This course will help you understand how team and group conflict develops in the workplace and teach you skills and processes to manage this conflict and prevent or resolve disputes in an effective manner.